Simplify CX.

Providing a great customer experience (CX) doesn’t have to be hard. Truly get to know your customers with our easy-to-use, customizable CX solution.

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Get started in days, not months

Our solution was built with the user in mind, so you can get up and running quickly. Spend less time configuring systems and more time acting on feedback to deliver great customer experiences.

GetFeedback 6 days Qualtrics 48 days Medallia 164 days Implementation Time Source: G2 Crowd

Built to fit your needs

Create a customized customer experience program that fits your organization. Ask the questions you want and measure the metrics that matter. No complexities, no hidden fees.

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Customer Satisfaction
Net Promoter Score
Customer Effort
Product Experience
Customer Satisfaction
Net Promoter Score®
Customer Effort
Product Experience

Unlock more CX data

Greet your customers with sleek, engaging surveys on the channels that work for them, like email, SMS, or live chat. By making it easy for customers to tell you how they feel, you get more customer experience data. More data means better insights, and GetFeedback was built on this premise.

Unlock more CX data

Powerful alone. Better together.

If you’re not taking action on your customer experience data, what’s the point? Seamlessly integrate your experience data with Salesforce customer data to surface real-time insights, take action on feedback, and boost customer loyalty.

Powerful alone. Better together.
Before GetFeedback, response rates were low, and our costs were high. We wanted the customer survey experience to be as innovative and fresh as our vehicles. Since we started using GetFeedback, our completion rate is at 94% and our costs have gone down 95%.
Myshka Sansoin
Specialist, Global Customer Advocate
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Questions? We’re here to help.

Ask about our product, implementation, pricing,
or anything else. Our team of customer experience
experts are standing by.

Contact Us
or email: sales@surveymonkey.com

Trusted by over 10,000 leading brands around the world

Trusted by over 10,000 leading brands Trusted by over 10,000 leading brands